If you are able to launch Pro Tools from a new account then the cause is at the User level of you computer’s operating system.
If you have tried the steps above and Pro Tools still won’t launch, try creating a new user account. Note: If you’re not sure what a certain Startup item does, it’s a good idea to double-check the functionality before deleting them to ensure that you’re not losing any essential functionality. Go to Macintosh HD/ Library/ StartupItems.
Startup Items are similar to Login Items, but will start when first booting the computer, regardless of the user account being utilized.
Learn more about how to trash your Pro Tools preferences on PC and Mac. Try this to correct odd or erratic behavior in the application: This will reset Pro Tools preferences to the default settings without erasing your recordings. Preferences are temporary files that an application uses to store preferred settings such as, the list of recently opened sessions, whether the mix or the edit window was on top last, setup info for MIDI peripherals, etc. If you’re still having issues with Pro Tools crashing, the most common troubleshooting step is to trash Pro Tools preferences. Note: Pro Tools HD users may want to save their IO setup before trashing preferences as it can reset IO setups paths to the default settings. Choose a different Engine (such as Built in Output or Pro Tools Aggregate I/O).At the top of this window, you will see the ‘Current Engine’ drop-down menu.When the splash screen appears on the screen, hold down the n key on your keyboard, which will eventually open the Playback Engine dialog for Pro Tools.Most users are able to resolve this issue with the following: Please make sure that the device has been configured correctly.” When this happens, you will likely see the following error message: ”Pro Tools could not initialize the current playback device. Sometimes Pro Tools won’t launch because the wrong device is selected as the Current Device under Setup>Playback Engine. Updating your plug-ins and/or removing plug-ins that are incompatible usually resolves this issue.įor more information on Pro Tool plug-in locations, check out our plug-in article here. If Pro Tools launches when the plug-ins have been removed, then you have verified that the issue is caused by a plug-in(s).
To verify this, go to the Pro Tools plug-ins folder, move all of the plug-ins to a temporary folder, and then relaunch Pro Tools. If Pro Tools stops launching while scanning the plug-ins, there is probably a plug-in that is causing the failure. One of the first things Pro Tools does when launching is look at what plug-ins are installed, if they’re authorized, and whether or not they are compatible. Click here for compatibility info for Avid products. Make sure that the version of Pro Tools you are trying to launch is compatible with your computer and the version of the exact operating system you are running. The first thing to check when Pro Tools will not launch is compatibility. So in this guide, we will cover some of the main reasons why Pro Tools won’t launch. There are many reasons that can cause Pro Tools not to launch correctly.